Cancellation and Refunds

Cancellation: Once an order is confirmed, it cannot be canceled, unless an item is unavailable or if the order falls outside the delivery zone. The service provider also reserves the right to cancel the order for reasons like failure to contact the customer, lack of delivery information, or items being unavailable.
Refunds: Customers are entitled to refunds in specific cases, such as damaged packaging or cancellation due to location or unavailability. Refund decisions are at the sole discretion of the service provider.